ELITE has a dedicated Concierge that operates 24 hours a day, 7 days a week. You can contact the ELITE Concierge on 800-ELITE in the UAE or +971-800-ELITE from outside the UAE to place your request.

The ELITE Concierge can assist you with booking an experience on the App, as well as personal requests ranging from Fashion, Beauty, Gifting, Travel, Health & Wellness and Food & Beverage. Once you’ve placed your request, our team of lifestyle managers will cater to your every requirement, ranging from priority reservations to sourcing of hard-to-find items and gifts.