Programme benefits are ELITE privileges that are granted to you for the duration of your two-year membership.
Benefits can be accessed on the MUSE App under your Virtual Card. https://elite.experience-muse.com/ to view the full list of benefits Benefits are subject to availability with specific Terms and Conditions applicable to each benefit.
Benefits are listed on the Experiences and Offers section of the MUSE Mobile App. Benefits can be accessed by presenting your physical ELITE membership card or your Virtual Card on the App.
For same-city deliveries, your items should arrive within 4 hours. Deliveries in Umm Al Quwain, Ras Al Khaimah and Fujairah will operate on a select day basis. Timeframes may range depending on your delivery address. Please contact the ELITE Concierge on 800-ELITE for UAE to follow up on the status of your delivery.
Yes. All MUSE fashion stores will offer complimentary simple alterations on items within 14 days of purchase. Members must present a copy of their alteration voucher at any participating Tailor & Tweak location to avail the complimentary service. Please contact the ELITE concierge in your Country of Operations if you require any assistance on booking this service.
As an ELITE Member, you will receive 10,000 Bonus Points once per brand for any eligible purchase over AED 200. Birthday Bonus Points are available 14 days before and after your birthday, as long as your birthday date is updated on the MUSE App.
MUSE Days entitle members to receive an exclusive 10% off across all participating MUSE brands. As an Elite member, you will gain access to a two-day period 10% MUSE Day twice per year.
Elite members will be notified of early sale access at select brands for seasonal sales.